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"Great rooms and parking. "

"Excellent service and friendly staff "

"Nice, clean and convenient stay, with good breakfast and access to Aztec facilities "

"Great little place to stay, very friendly & comfortable, would definitely recommend & stay again "

"Very friendly staff, lovely room and great breakfast"

"I loved my stay at this hotel. The staff were excellent. The property and hotel were beautiful. Even though the hotel was fairly busy during our stay, I seldom heard other guests. Did I mention that the staff were excellent?"

"The property was a beautiful listed building, exceptionally well maintained with original features and very tasteful decor. "

"Staff were friendly, rooms were clean and we enjoyed a lay in as checkout want till 11.00am"

"The staff were exceptionally kind and helpful. Knowledgeable about the area and the room was extremely clean and very comfortable."

"Cosy rooms, excellent food and lovely welcoming staff "

"Service was terrible, food average"

"A couple of nights away with the girls. The apartment was overall good. I should have checked when booking but there is no parking. The area Redlands is nice. The outside of the apartment needs tidying up. The beds and bedding were comfortable but when we went to make one of the beds into double (was a zip lock) the sheeting was filthy with bloody stains. The cleaner did come the next day to change the bedding but was a bit grim. The shower facilities weren’t great as the flow was very weak....

"I was lead to believe (from hotels.com presentation) I had a cabin with a private hot tub, and would therefore expect an en-suite. I had a double room with shared facilities, very poor accessible shower. Room was clean and fine for my needs. I didn’t read the fine print so had difficulty in gaining entry, but after numerous phone calls (answer phone messages) and a prolonged email chat, access was afforded. Nice location - albeit remote, but Hotels.com description/information not clear or...